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Experience

January 2025 to May 2025

Lead Intern

December 2024 to May 2025

Social Media Management Intern

December 2024 to April 2025

TENWEST Marketing Intern

July 2022 to August 2024

Community Concierge

August 2021 to July 2022

Store Associate

May 2021 to August 2021

Life Cafe Supervisor

November 2020 to January 2021

Seasonal Educator

September 2019 to August 2020

Life Cafe Team Member

Tucson Young Professionals

  • Collaborate closely with the TYP Executive Director to devise and implement strategic components of the organization's marketing plan.

  • Provide essential support in event production, focusing on coordination tasks prior to events and offering targeted assistance at the events themselves.

  • Oversee and direct undergraduate interns, facilitating their progress on critical organizational projects and ensuring successful outcomes.

  • Enhance communication efficiency between interns and the Executive Director, streamlining workflow and improving project coordination.

Startup Tucson

  • Coordinate and update Startup Tucson's social media platforms with engaging content.

  • Engage with the online community by responding to comments, managing chats, and promoting interaction among followers.

  • Contribute to graphic design initiatives that bolster marketing campaigns.

  • Provide on-the-ground support at events through photography, content creation, and live updates.

  • Play a key role in event marketing by assisting with the planning, organizing, and carrying out of promotional efforts.

  • Compile and arrange content for monthly newsletters, featuring organizational news, local job opportunities, and community events.

Ranch House Media

  • Collaborated in crafting and executing strategic marketing plans, enhancing visibility and engagement for the TENWEST Festival.

  • Designed and produced a variety of marketing materials, including social media graphics, event posters, flyers, and digital newsletter headers and footers.

  • Implemented and crafted event-specific marketing approaches, focusing on social media engagement and content creation.

  • Managed website updates, including sponsor information and event-related content, and oversaw the uploading of blog posts.

  • Directed onsite event operations during the 2025 TENWEST Festival, ensuring effective execution and high levels of participant engagement.

  • Coordinated and supported logistics for event setup and breakdown, registration, merchandise sales, and inventory management.

  • Produced detailed, tailored slide decks for various event stages and created informative signage and moderating documents to facilitate event flow.

  • Engaged in comprehensive post-event analysis to evaluate the effectiveness of marketing strategies and overall event success.

Core Spaces

  • Oversee comprehensive marketing strategies, encompassing development and execution of internal, outreach activities, and resident retention plans, while assisting with specialized marketing projects.

  • Lead the organization and execution of residential events and property updates, using Canva for promotional materials and engaging the community through the Community Rewards platform.

  • Innovate and propose promotional items to corporate marketing for approval, employing original work for non-corporate orders, while maintaining a dynamic social media presence on Instagram with regular content updates and lifestyle photography.

  • Manage leasing office operations, conducting 5+ prospective tenant tours daily, 15+ prospective follow-ups daily, and leading team efforts during critical move-in and move-out periods for seamless tenant transitions.

  • Champion the University’s community engagement and partnership development, enhancing ties through presentations and participation in events.

  • Direct resident retention efforts with strategic event planning and execution, coupled with open, effective communication.

Express

  • Assisted 35+ customers daily by answering product inquiries, offering personalized recommendations, and guiding purchase decisions to enhance customer satisfaction and increase sales

  • Maintained optimal store presentation by restocking, organizing, and merchandising inventory while adhering to health, safety, and cleanliness standards

  • Efficiently handled POS transactions, including cash, credit, and refunds, ensuring accuracy, speed, and a smooth checkout experience for all customers

Life Time Inc

  • Interviewed, trained, and supervised a team of 17 employees, ensuring adherence to company standards in food preparation, customer service, sanitation, and inventory management

  • Delivered prompt and courteous service to 85+ customers daily, preparing and executing 36 menu items in alignment with recipe accuracy and speed-of-service expectations

  • Managed POS operations including cash, credit, and refund transactions with a focus on accuracy, efficiency, and customer satisfaction

  • Oversaw daily store operations, including opening and closing procedures, cash reconciliation, and shift planning to support smooth and compliant business functions

lululemon

  • Provided exceptional customer service by assisting over 50 customers daily with merchandise inquiries, identifying individual purchasing needs, and delivering tailored product recommendations to drive sales and ensure a positive shopping experience

  • Supported inventory management by conducting regular stock audits, monitoring product levels, and coordinating timely restocking efforts to maintain product availability and minimize shrinkage

  • Accurately processed a high volume of POS transactions, including cash, credit, and returns, while ensuring compliance with store policies and maintaining a balanced register

Life Time Inc

  • Supported daily operations by preparing and serving 36+ menu items with precision and efficiency, ensuring consistency with company recipes and speed-of-service standards

  • Provided friendly and attentive service to over 85 customers per day, maintaining a high standard of customer satisfaction in a fast-paced environment

  • Performed cash, credit, and refund transactions accurately using POS systems, contributing to smooth and timely checkouts

  • Assisted with opening and closing duties, including restocking supplies, cleaning work areas, and organizing equipment to ensure readiness and compliance with safety protocols

Education

2024-2025

University of Arizona, Eller College of Management

Master of Science in Marketing

  • Completed a comprehensive business curriculum emphasizing financial and managerial accounting, statistics, operations, marketing, finance, and strategic management.

  • Developed practical skills in organizational behavior, human resource management, business communication, data analysis, and decision-making.

  • Gained exposure to innovation and entreprenuership through sources in social innovation, integrated business ethics, and technology-driven business solutions.

2020-2024

University of Arizona, Eller College of Management

Bachelor of Science in Business Management

  • Focused on strategic and applied marketing through courses in brand management, marketing strategy, pricing tactics, and marketing communications.

  • Gained hands-on experience with marketing research and consumer insights, as well as digital strategy through social media marketing.

  • Built a strong foundation in data-informed decision-making, marketing analytics, and integrated campaign planning tailored for today's dynamic business landscape.

Skills

Time Management

Attention To Detail

Collaboration

Customer Service

Program Management

Email Marketing

Digital Marketing Strategy

Adobe Creative Suite

Microsoft Suite

Canva

Content Creation

Event Coordination

Jessica Sueskind

 Tucson Young Professionals

Makenna’s natural leadership, strategic mindset, attention to detail, and ability to motivate a team made her an invaluable
member of our organization during her internship.

Ash Black

Professor

Special kudos to Makenna for your leadership.  Although understated in the classroom, your efforts did not escape the notice of your teammates, or myself.  

Matt Baquet

Ranch House Media

Throughout her time with us, Makenna consistently demonstrated a high level of
professionalism, creativity, and initiative. Her role encompassed a wide range of responsibilities including marketing support, social media management, content creation, and graphic design—all of which she handled with confidence and skill.
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